If you don't grant renwals, be generous with our loan periods

 There's a certain large public library system in my state that I have to deal with semi-regularly in the course of my ILL work.  Actually, though, I try to AVOID using them as often as possible.  While our borrowing requests are largely semi-automated and we don't normally construct lending strings manually like we used to in OCLC Worldshare, for items that don't have many native Texas lenders, I still do have to build a lending string there and import it over to NRE for processing.

I won't name this system, but it rhymes with Small-ass Public Library (but they're actually quite large, and radiate big D energy)...and they have the unfortunate perfect shit-storm of loan policies that collectively SUCK.  So IGAb about them thus...firstly, they're incredibly stingy with their loan periods...they're the shortest of all the major public library systems in Texas....that's bad enough...if they granted renewals it would be annoying but doable.  But here's the thing---THEY DON'T.  DFWuck?!  Thirdly, the courier between here and there seems to take a long time with their books such that they arrive with even less time in their already short loan periods remaining...and we have to beg, plead, arm-twist to get them to give us at least a few more weeks---especially during COVID partial shut-down and curbside-only service (since lifted)--so our patrons could get full use of their ILL'd material.

I just HATE having to deal with their books and hate it when they are the supplier....sometimes I wish they'd just turn us down and pass us on to a more reasonable library out of state.

We deal with some consortium partners in MALA that are nearly as stingy but this one's the worst.  The partnership of MALA-Amigos has been actually really good (but I chuckle that MAL(A)-Amigos means "bad friends" in Spanish).....the delays between here and Missouri can be extreme at times.  But all in all it's a worthwhile partnership.